Enterprise Feedback, Elevated.

More Than Just Surveys.

Capture customer feedback with ease and act on it instantly. BeHeard’s survey platform goes beyond forms - delivering AI-driven insights and real-time customer understanding.

Brands talking with their customers

powered by Beheard

            I just sat down to eat, but all of the tables are still wet
        
            Oh no! I am so sorry to hear that. I will let the store manager know immediately and we will ensure the tables are dried better after they are cleaned.
        
            Thank you, I would greatly appreciate that.
        
            Of course! If you don't mind me asking, how was the service when ordering today?

Key Benefits

Survey fatigue and low response rates?

Engage your audience with personalized, conversational surveys that drive higher response rates. Every survey is mobile-friendly and branded to keep participants interested.

Tons of data but no insight?

Let AI do the heavy lifting. BeHeard automatically summarizes open-ended comments and highlights key themes and sentiments – no data scientist required. You get insights, not just raw data.

Slow, clunky tools?

Enjoy a modern, user-friendly interface that anyone on your team can use. Deploy surveys in minutes and go live in weeks, not months – a fast, enterprise-ready solution that won’t slow you down.

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Platform Features Designed For You

Multi-Channel Reach

Meet customers where they are. Distribute surveys via email, web, SMS, or in-app – reaching your audience on any channel for maximum response.

Real-Time Dashboards

Watch feedback roll in on live dashboards. Track metrics like CSAT, NPS, and customer effort score as responses come in. BeHeard updates your insights instantly, so you’re always up to date.

AI Insights Engine

Dive deeper into feedback with AI analytics. BeHeard analyzes open-ended responses to detect sentiment and trending topics automatically – flagging at-risk customers or popular product requests without manual effort.

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Book a demo and see the power of Beheard

BeHeard vs. Traditional Platforms

Unlike generic survey tools, BeHeard is built for enterprise feedback – combining ease of use with powerful analytics

Actionable Insights vs. Raw Data

BeHeard delivers AI-driven analysis out-of-the-box, whereas traditional tools only collect data for you to sift through.

Enterprise-Grade vs. One-Size-Fits-All

Benefit from advanced security, scalability, and compliance. Legacy survey platforms might meet basic needs, but BeHeard meets rigorous enterprise standards.

Dedicated Support vs. DIY

With BeHeard you get a dedicated customer success team to ensure your program thrives. Traditional solutions often leave you on your own after signup.

Real-time insights including inferred NPS and CSAT

Our AI insights deliver inferred NPS and CSAT for every customer conversation, so you can keep customer conversations… human.

Ready to See It in Action?

Request a personalized demo of BeHeard’s enterprise feedback platform today, and experience how fast and insightful customer listening can be.

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