Unlock Deep Customer Insights – Powered by AI.

Leverage advanced AI to turn every customer comment, survey, and interaction into actionable insights. BeHeard reveals the ‘why’ behind your customer data to drive smarter decisions.

Brands talking with their customers

powered by Beheard

            I just sat down to eat, but all of the tables are still wet
        
            Oh no! I am so sorry to hear that. I will let the store manager know immediately and we will ensure the tables are dried better after they are cleaned.
        
            Thank you, I would greatly appreciate that.
        
            Of course! If you don't mind me asking, how was the service when ordering today?

Why AI-Powered Insights?

From surveys and support tickets to social media and reviews – BeHeard’s AI analyzes all your feedback in one place to uncover trends, sentiment, and opportunities hidden in the noise.

Faster Insights

AI processes thousands of feedback points in seconds. Spot issues and opportunities in real time instead of waiting weeks for manual analysis.

Deeper Understanding

Uncover sentiment and root causes automatically – know not just what customers are saying, but how they feel and why.

Predictive & Proactive

Anticipate what’s coming. Identify patterns and predict emerging customer needs or churn risks with AI models, so you can act before problems escalate.

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Key Features

NLP-Powered Text Analysis

BeHeard uses natural language processing to automatically interpret open-ended responses. It categorizes feedback by topic and detects sentiment (positive, negative, neutral) without any manual effort.

Be Proactive with Sentiment & Theme Extraction and Alerts

Instantly see the top themes your customers talk about and how they feel about each. For example, discover if “pricing” or “support quality” are trending positively or negatively at a glance. If there’s a spike in negative sentiment on a topic, BeHeard’s AI flags it and alerts your team – allowing you to respond before customer satisfaction drops.

Intuitive Dashboard & Reports

All your AI-driven insights are presented in a user-friendly dashboard that’s easy to share with stakeholders. Export data or connect to BI tools as needed. No data science expertise required to understand the results.

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Book a demo and see the power of Beheard

AI in Action

Reduce Churn. Drive Product Innovation. Improve Customer Experience.

Ready for AI-Driven Understanding?

See the intelligence hidden in your customer feedback. Request a demo today to witness how BeHeard turns data into actionable insight.

(Enterprise-grade security & compliance come standard)

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