Elevate Your VoC with AI-Powered Insights

BeHeard unifies better surveys, faster focus groups, and actionable feedback into a single VoC platform, turning customers voices into enterprise growth.

Brands talking with their customers

powered by Beheard

            I just sat down to eat, but all of the tables are still wet
        
            Oh no! I am so sorry to hear that. I will let the store manager know immediately and we will ensure the tables are dried better after they are cleaned.
        
            Thank you, I would greatly appreciate that.
        
            Of course! If you don't mind me asking, how was the service when ordering today?

Key Benefits

Low Response Rates?

BeHeard’s engaging AI agent yields unprecedented participation from customers, meeting them where they are rather than sending static surveys.

Siloed Feedback Data?

Centralize all Voice of Customer data in one platform for a 360° view of your customer base.

Slow Insights?

Unlike feedback surveys, our AI agent responds to customer feedback, enabling you to capture nuance and depth, right then and there.

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Real-time insights including inferred NPS and CSAT

Our AI insights deliver inferred NPS and CSAT for every customer conversation, so you can keep customer conversations… human.

Shape your customer experience and shield your brand in real-time

Win users back right then and there

Our considerate AI agent automatically wins customers back within your brand policy when we sense low inferred CSAT customer conversations. All without disturbing your team.

Drive advocacy in real-time

Whether its capturing a testimonial, driving a public review, or even capturing a selfie for social media, our agent instantly senses and converts happy customer conversations to advocacy for your brand.

Shape your CSAT for each customer as it dips

Our always-on agent connects your digital and physical world, turning every tap into a chance to listen, act, and build loyalty — before frustration spills online.

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Book a demo and see the power of Beheard

Ready to Amplify Your Customers’ Voice?

Request a personalized demo today and see how BeHeard can accelerate your customer-driven growth.

(Enterprise-grade security & compliance come standard)

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