AI-powered
voice of the customer

Replace surveys with AI that drives advocacy from happy customers, recovers lost customers, and drives your revenue. In real-time.

Want to run a world-class VoC program? We’ll send you some info!

Brands talking with their customers

powered by Beheard

Gren and Tonic
Gregorys Coffee
Jamba Juice
Dig Inn
V Dog
KOA
Perserve
Sam's Anchor Cafe
Cholita Linda
Zareen's
Avo
Feno
Gren and Tonic
Gregorys Coffee
Jamba Juice
Dig Inn
V Dog
KOA
Perserve
Sam's Anchor Cafe
Cholita Linda
Zareen's
Avo
Feno
I just sat down to eat, but all of the tables are still wet
Oh no! I am so sorry to hear that. I will let the store manager know immediately and we will ensure the tables are dried better after they are cleaned.
Thank you, I would greatly appreciate that.
Of course! If you don't mind me asking, how was the service when ordering today?

Continuous, Actionable Customer Feedback Conversations

Always-on conversations for continuous audience feedback

BeHeard’s considerate AI agent follows your brand tone, is empathetic, and available 24X7, so you don’t have to be.

Ask nuanced follow-up to get deep insights 

Unlike feedback surveys, our AI agent responds to customer feedback, enabling you to capture nuance and depth, right then and there.

Real-time insights including inferred NPS and CSAT

Our AI insights deliver inferred NPS and CSAT for every customer conversation, so you can keep customer conversations… human.

Shape your customer experience and shield your brand in real-time

Win users back right then and there

Our considerate AI agent automatically wins customers back within your brand policy when we sense low inferred CSAT customer conversations. All without disturbing your team.

Drive advocacy in real-time

Whether its capturing a testimonial, driving a public review, or even capturing a selfie for social media, our agent instantly senses and converts happy customer conversations to advocacy for your brand.

Shape your CSAT for each customer as it dips

Our always-on agent connects your digital and physical world, turning every tap into a chance to listen, act, and build loyalty — before frustration spills online.

Book a demo and see the power of Beheard