Forge a personal relationship with every customer over SMS so that they love, buy, and return to your product.

Our considerate AI empathizes with every customer, reports to the business, and closes the loop to boost your brand. Instantly.

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10-30X

email response rates

100%

instant replies

30%+

conversion

Get deep, continuous customer feedback

  • Always-on conversations for continuous audience feedback

  • Ask nuanced follow-up to get deep insights 

  • Real-time insights including inferred NPS and CSAT

Protect your brand from negative reviews

  • Privately capture negative feedback in the moment and protect your brand

  • Win customers back in real-time through AI

  • Drive advocacy via happy customers by sensing inferred NPS and CSAT

Drive focus groups with zero ops overhead

  • Automate focus groups from recruiting users to issuing rewards

  • Use AI to extract insights to move your business

  • Instantly spin up and wind down tests across digital, and in-store

Send personalized SMSs to boost revenue

  • Proactively SMS your customers to get feedback after purchase

  • Send unique SMSs to each customer to drive retention and revenue

  • Drive returns from active and lapsed guests

Don’t just take our word for it.

  • “We hear never-before-heard, nuanced feedback from guests that helps us deliver a better guest experience!”

    Jessica Serrano, CMO @ Dig

  • “I appreciate that BeHeard protects us from negative reviews even as our staff is busy serving guests.”

    Josh, GM @ Sam’s Anchor Cafe

  • “I love that we have better relationships with our customers through BeHeard's AI responses in our brand tone.”

    Sahlik, GM @ Zareen’s

Get started with driving more revenue now.