Perfect product messaging, before launch
Stop guessing if your positioning resonates. Test different messages with real users, get instant feedback, and launch with confidence knowing your message will convert.
Customer-Obsessed Product-Marketing Teams
powered by Beheard
Platform Features Designed for Message/Position Testing
Multi-Channel Reach
Meet customers where they are. Have conversations via email, web, SMS, or in-app – reaching your audience on any channel for maximum response.
Real-Time Dashboards
Watch feedback roll in on live dashboards. Track metrics like CSAT, NPS, and customer effort score as responses come in. BeHeard updates your insights instantly, so you’re always up to date.
AI Insights Engine
Dive deeper into feedback with AI analytics. BeHeard analyzes open-ended responses to detect sentiment and trending topics automatically – flagging at-risk customers or popular product requests without manual effort.
BeHeard vs. Traditional Platforms
In today's fast-paced enterprise environment, generic survey tools simply can't keep up. BeHeard is purpose-built as an AI-powered Voice of Customer (VoC) platform, engineered to deliver not just data, but actionable intelligence at scale. We combine unparalleled ease of use with robust, enterprise-grade analytics and dedicated partnership, ensuring your feedback programs drive measurable impact.
Actionable Insights vs. Overwhelming Raw Data
Stop sifting, start acting. Traditional tools burden your team with undifferentiated information. BeHeard's AI Insights Engine delivers real-time, AI-driven analysis out-of-the-box. Automatically detect sentiment, pinpoint trending topics, and surface critical opportunities or risks, transforming complex feedback into clear, actionable insights for rapid decision-making.
Enterprise-Grade Power vs. Limited Functionality
Your enterprise demands more than basic feedback collection. While one-size-fits-all tools fall short, BeHeard is engineered for rigorous enterprise demands. Benefit from advanced security protocols, robust data privacy compliance, and unparalleled scalability to effortlessly handle millions of customer conversations. Our platform provides a reliable, secure, and future-proof solution for high-volume feedback programs.
Dedicated Support vs. Doing It Yourself
Your success is our priority. Unlike traditional providers who leave you to navigate complex programs alone, BeHeard offers dedicated, proactive customer success guidance. Your Customer Success Manager acts as an extension of your team, providing expert insights, best practices, and timely support. We partner with you from launch through ongoing optimization to ensure your VoC program continually drives maximum impact.
Real-time insights including inferred NPS and CSAT
Our AI insights deliver inferred NPS and CSAT for every customer conversation, so you can keep customer conversations… human.
Ready to See It in Action?
Request a personalized demo of BeHeard’s enterprise feedback platform today, and experience how fast and insightful customer listening can be.