The AI agent for field marketers
Transform Event Engagement into Actionable Insights. Capture authentic attendee feedback to boost retention, elevate CSAT, and generate high-quality MQLs
Customer-Obsessed Field Marketing Teams
powered by Beheard
Platform Features Designed for the Marketer in You
Multi-Channel Reach
Engage attendees where they are, whenever they want. Distribute conversational feedback and lead capture prompts via event apps, QR cods, SMS, or post-session emails—reaching your audience on any channel for maximum participation and qualified lead generation.
Drive Advocacy in Real-Time
Gauge attendee satisfaction and sentiment during and immediately after events. Watch feedback and key performance indicators roll in on live, intuitive dashboards. Track vital metrics like attendee CSAT, session NPS, and overall engagement scores instantly. This gives your team the power to make on-the-spot adjustments, optimize experiences, and demonstrate immediate event impact to stakeholders."
Gain Immediate Clarity from Event Conversations
Dive deep into attendee feedback with powerful AI analytics. BeHeard automatically analyzes open-ended responses from your events to detect real-time attendee sentiment, identify trending topics, and highlight key interests, allowing you to make on-the-spot adjustments and uncover potential MQLs without any manual effort.
BeHeard vs. Traditional Platforms
In today's fast-paced enterprise environment, generic survey tools simply can't keep up. BeHeard is purpose-built as an AI-powered Voice of Customer (VoC) platform, engineered to deliver not just data, but actionable intelligence at scale. We combine unparalleled ease of use with robust, enterprise-grade analytics and dedicated partnership, ensuring your feedback programs drive measurable impact.
Actionable Insights vs. Overwhelming Raw Data
Stop sifting, start acting. Traditional tools burden your team with undifferentiated information. BeHeard's AI Insights Engine delivers real-time, AI-driven analysis out-of-the-box. Automatically detect sentiment, pinpoint trending topics, and surface critical opportunities or risks, transforming complex feedback into clear, actionable insights for rapid decision-making.
Enterprise-Grade Power vs. Limited Functionality
Your enterprise demands more than basic feedback collection. While one-size-fits-all tools fall short, BeHeard is engineered for rigorous enterprise demands. Benefit from advanced security protocols, robust data privacy compliance, and unparalleled scalability to effortlessly handle millions of customer conversations. Our platform provides a reliable, secure, and future-proof solution for high-volume feedback programs.
Dedicated Support vs. Doing It Yourself
Your success is our priority. Unlike traditional providers who leave you to navigate complex programs alone, BeHeard offers dedicated, proactive customer success guidance. Your Customer Success Manager acts as an extension of your team, providing expert insights, best practices, and timely support. We partner with you from launch through ongoing optimization to ensure your VoC program continually drives maximum impact.
Real-time insights including inferred NPS and CSAT
Our AI insights deliver inferred NPS and CSAT for every customer conversation, so you can keep customer conversations… human.
Ready to See It in Action?
Request a personalized demo of BeHeard’s enterprise feedback platform today, and experience how fast and insightful customer listening can be.